Hotels In Mexico

Excellent Customer Service Can Give your Restaurant Business a Competitive Edge

Excellent Customer Service Can Give your Restaurant Business a Competitive Edge

For entrepreneurs in the food and beverage industry, giving your customers an excellent service is integral to your success. That is why you are doing hard to give your customers the best service they deserve. You really want to feel very welcome as soon as they step on your premises. You treat them with utmost respect and hospitality together with a very hearty and sumptuous meal. All of your restaurant’s excellent qualities will make your customers coming back for more.

customer service experience

And what can you get from being polite and hospitable to your customers? More revenues and stronger customer loyalty.

And what repercussions can you face if you have unsatisfied customers? Customers don’t patronize a business that has a very poor quality and disrespectful customer service.

That is why you really need to do all the best you can to give your customers a quality service they deserve. And how can you do it? Consider the following tips.

  1. First Impression Lasts

The overall quality of your restaurant doesn’t only depend on the quality of your food, but rather the experience they get from their first steps on your door until they exit your restaurant. A good dining experience should include all the needs of your customers.

  1. Be Quick, Don’t Let Them Wait for Too Long

Even if you have the most delicious food all over town, but serves it too long, then all of your efforts become useless as your customers got pissed off with the long waiting time, especially that they are hungry.

Don’t forget that it is very important to win back a customer that is already unsatisfied. Don’t disappoint them as much as possible. If it takes too long to cook food, then add chefs or cooking equipment. However, if inevitable times happen, try to let them know in advance that it would take a while for their meal to arrive in the politest way as possible.

  1. Handle Problems With Ease and Cconfidence

You can’t satisfy everyone, admit that. Even if you have already invested all the time and effort to improve your service, there will be someone that will complain about something. However, remember that customers are always right. So, what you can do is to address their complaints politely and confidently. If its your fault, apologize. If they are wrong, still apologize but prove them wrong again in a polite way.

  1. Include Technology on Your Services

Including technology can greatly improve your customer satisfaction. Here are some technologies which you can integrate on your restaurant.customer relations

  • Ordering Online

Give your customers an ability to order from their website in advance. This way, they can already reserve what they want so they only have to wait a few minutes or even have their food served as soon as they are seated.

  • Provide a Touch Screen Device on the Table

A touch screen device such as a phone or a tablet can be very helpful. It can be a great tool in getting their orders, at the same time provide entertainment while they are waiting for their orders.

 

  • Give Free Wi-Fi Access

Almost all restaurants offer Wi-Fi access now. Giving your customers a free wi-fi connection will keep them entertained while waiting for their orders to arrive. A good customer service also means increased revenues. That is why it is very important to capitalize into a good service your customer deserves.…

Essential Bar Cleaning Equipment

One of the best ways to attract people in a business is to have the surroundings clean. It’s an essential factor in determining whether customers would patronize its products/services or not. Bars and pubs are no exception to this. Since these places often draw crowds, it’s a must to keep them clean – the place itself, bottles, glasses and the like.

Choosing from among hundreds of cleaning equipment brands available in the market is a crucial decision since almost all of the brands are identical. One must be picky enough to decide what to buy for the bar or pub’s cleanliness.Cleaning oil

Below are the list of essential cleaning equipment that every bar owner must know and must have in order to make the bar clean:

  1. Glass Washers & Sink Accessories – These equipment are vital in cleaning since customers use glasses to drink liquor and wine. Bar sinks must also be clean in order not to house harmful bacteria in them. Scrutiny in cleaning glasses and sinks after use must be done in order not to jeopardize guests and customers.
  2. Cleansers and Sanitation Wipes – These are also important in order maintain proper hygiene inside a bar. It’s not a guarantee that when bar dishes are washed with soap and water, it’s clean already that is why the use of cleansers and sanitation wipes is recommended.
  3. Trash bins – Every establishment has its trash bins where people throw garbage. These should be placed in strategic locations in order to minimize littering everywhere.
  4. Floor Sweepers and Vacuum – These usually require electricity for it to function well and also a must have in order to keep the bar clean without exerting too much effort with regards to manpower. The rush of people coming inside a bar suggests that cleaning should be done quickly.
  5. Bar Towels – It’s a good thing to make your guests feel comfy whenever they want to pee or wash their face after a night full of enjoyment. Bar towels must be kept in place for customers to use them whatever the situation is.
  6. Floor Drain Brush – For those bars with floor drains, it’s impractical not to clean such for it could be a possible breeding ground for harmful bacteria.
  7. Restroom Cleaning Equipment –  Touch-free restroom cleaning equipment like the ones developed by EDIC brings a new way to easily clean bar restrooms like a pro.
  8. Pest Control Equipment – In order to complete the list, these equipment must also be considered by the bar owner for the reason that it completely prevents pests from entering the bar. Pests like mosquitoes, rats, flies, and cockroaches are big “No-No’s” to any place especially indoors that is why it is recommended to install pest control equipment inside bars and pubs.pub cleaning tools

There are numerous equipment available in the market today. Some have evolved and have been developed in order to make cleaning easy. Who wants a dirty place by the way? It’s improper for bars to operate yet the environment is not properly cleaned.

Of course it’s a must to have a regular cleaning schedule in bars or pubs in order to achieve a clean place. It would be useless to have these cleaning equipment without a regular cleaning done. A schedule must be put into place so that the bar will be able to attain its desired cleanliness. After all, customers’ first impressions last.

Since business owners promote customer satisfaction, these equipment must be placed intact in order to achieve its goal of having a neat environment that’s comfortable and well-ventilated.

 …

A Glimpse at a Big Picture of Owning a Condo Hotel

A Glimpse at a Big Picture of Owning a Condo Hotel

Owning A Condo Hotel Apartment Guide

A condo hotel can be two things: it can be a newly constructed building with the aim of attracting people who want a vacation home, or it could be an old hotel updated and its units sold to the public for the same purpose.  A lot of developments, especially in high tourist traffic areas all over the world, are condotels. What exactly is the appeal of this type of real estate investment, and what are things to consider before buying one?

Below, we discuss the pros and cons to give you a better picture of how it’s like to be an owner of one.buy a hotel room

The Upside

Double Purpose Investment

Half of purchasers simply want a second home; the other half want to have a real estate investment. The beauty of a condotel is how it brings these two purposes together. You can use it when you want a quick getaway from your usual surroundings. You can even move there for long-term.

When you’re not using the unit, the property’s management rents it out to local and international tourists, which you get profit from. If one day, you don’t want it anymore or would like to use the money you spent there on something else, you can simply sell it off.

Hassle-Free Passive Source of Income

Unlike running a normal airbnb, you don’t have to actively promote your unit because the property’s management does it for you. When people rent your unit, that’s the time the property earns as well, so they have to promote you. They take care of reservations, maintenance, upkeep, and other services that guests may require.

You save on advertising costs and time spent looking for renters. You can just sit comfortably at home and wait for your portion of the sales!

Great Resale Value

Because these properties are often located in prime areas like luxury resorts, beachsides, or busy CBDs, the land area is limited so the value of properties go up over time. If you got hold of a unit at the pre-selling stage, chances are you’ve doubled or tripled your investment when you finally sell it after it’s been in operation for a few years and the property has built itself a strong brand.condos for rent

The Downside

Real Estate Taxes, Insurance, and Other Duties

Just like any other real estate purchases, you’d have to pay real estate taxes for your condotel unit. Of course, you’d want protection as well in case something goes wrong, so insurance premiums should be in your budget. It’s also important to remember that the property that the unit is in is a business that has a brand and a certain uniformity of look and quality to uphold. But since you’re the unit owner, you’re basically a part-landlord, so any improvements or updates necessary due to wear and tear will be shouldered by you.

Not Always Available

Since guests’ bookings go directly to the property’s reservation system, it’s not always possible to use your unit in a pinch. You’d have to check with the management, and it could feel like you’re just another one of the renters.

Not Always Profitable

Due to the seasonality of some condo hotel’s locations, there could be long periods of low demand. If you own beachside unit, guests aren’t going to be there during monsoon season or winter. A bigger factor could be the “trendiness” of the general area. Sometimes another hot spot gets developed and all the people want to go there, leaving your unit collecting dust, and you having to continuously pay the fees.

The Big Picture

Owning a condo hotel unit can be a big advantage for you asset-wise. It gives you a sense of luxury, and it’s always nice to know that you have somewhere to go to to unwind without having to pay for expensive hotels. It’s also a great way to passively earn money. But it’s also good to remember that establishments containing condo hotel units are businesses. There are capital investments to be made as well as taxes and upkeep expenses.hotel strata

The best thing you can do if you’re thinking about investing in one is to gauge the location’s traffic longevity. Pick one that is the most “evergreen”, maybe like places around the airport or near brand-name amusement parks or right in the heart of the city. These places almost never run out of visitors who need a place to stay. Shy away from party beaches and fad places and you should be alright.…